Customer Service Associate

Operation Department    200,000-300,000

What is Chate Sat?

   Chate Sat is the leading freelancing platform in Myanmar bridging between businesses and talented freelancers. With the founding vision of designing a collaborative marketplace beyond limits, Chate Sat is striving towards becoming the simplest and the most diversified freelance platform in the marketplace. Starting from 2016, Chate Sat is now securing over 47,000 freelancers from a variety of industries such as web/mobile development, graphic design, translation, interpretation, content writing, digital/offline marketing, accounting and many more; and over 6,000 businesses including the high profile companies such as KBZ, Grab, Huawei and Thura Swiss. At Chate Sat, we all are working together to get to the vision that is bigger than the individuals.


We are always looking for new positions to fill in at Chate Sat. If you strongly believe that you are the right fit for our team and job descriptions, don’t hesitate to apply to this position right away.


Note: Before applying for this position, we strongly insist you learn about Chate Sat inside out.


RESPONSIBILITY FIT


   Please check if you can deliver what the company needs for this job position.

  • Handle the online channels of the Company to ensure all clients' requests, complaints and issues have been processed seamlessly
  • Handle phone calls to ensure all clients' requests, complaints and issues have been processed seamlessly
  • Interact with clients to educate, direct and assist in using the Company's services
  • Collect clients' feedbacks and analyse the collected data
  • Assist in acquiring new customers, research and up-selling to existing clients
  • Other duties as may arise from time to time and as may be assigned to the Employee


DESIRED PROFILE

  • Fresh graduates or under graduates are welcome
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficient in MS Office, English/Myanmar Typing skills
  • Desire to be proactive and create a positive experience for others


Interested candidates can submit CV to [email protected]

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